You can claim a business if you own it or are authorized to represent it. You verify your connection to the business and OpenAI approves the claim. Beyond that, availability depends on where the business is and what kind of business it is.
What does OpenAI say about eligibility?
Eligible businesses can claim an existing business or add one where ChatGPT is available and the required verification is supported. Availability depends on the business's location and type. OpenAI does not publish a simple list, which is why we check each case.
What do you not need?
You do not need an Ads account or a ChatGPT Enterprise agreement to claim an eligible business. Claiming, publishing an agent, and advertising are separate things.
What are the limits for local businesses?
Local stores and restaurants can currently claim only an existing U.S. listing. An eligible online business that cannot find itself may see an option to add its business.
Can an employee or an agency claim?
An employee can, if they are authorized to represent the business and can prove it in the identity check. An agency should not claim in its own name. The better arrangement is for the owner to claim and then grant the agency access in Business Hub, which OpenAI supports.
Where these facts come from. Platform details were checked against OpenAI's help article, Setting up your business on ChatGPT, on November 11, 2026. The product is in beta and the rules change.
Hi Dev is an independent software studio. We are not affiliated with, endorsed by, or part of OpenAI. Eligibility, verification, and approval are decided by OpenAI.